Refund Policy

Last updated: January 2025

1. 30-Day Money Back Guarantee

We offer a 30-day money-back guarantee for all premium purchases. If you're not satisfied with Viral Screenshot, you can request a full refund within 30 days of your purchase.

2. Refund Eligibility

To be eligible for a refund, you must:

• Request the refund within 30 days of purchase
• Provide a valid reason for the refund request
• Have made a good faith effort to use the service
• Not have violated our Terms of Service

3. How to Request a Refund

To request a refund, please contact us at karolordowski@gmail.com with the following information:

• Your email address associated with the purchase
• Date of purchase
• Reason for refund request
• Any relevant details about your experience

4. Refund Processing

Once your refund request is approved, we will process the refund within 5-10 business days. The refund will be credited to the original payment method used for the purchase.

5. Non-Refundable Items

The following items are not eligible for refunds:

• Free tier usage (no payment made)
• Purchases made more than 30 days ago
• Accounts that have violated our Terms of Service

6. Contact Information

If you have any questions about our refund policy, please don't hesitate to contact us at karolordowski@gmail.com